Each week, The Blood Center’s customer service representatives respond to hundreds of questions from donors via email and telephone – questions regarding how and where to donate, how to use Digital Donor, ordering Commit for Life store items and much more. But every so often, they receive a communication that does not call for a response, but rather offers a comment or suggestion.
Last week, we received one such email from a donor named Lisa. She wrote:
I don’t have any questions. I just wanted to tell you what a privilege it is to donate blood. I received a voice mail with the voice of a little girl who has been helped by blood donations, I see the commercials on TV, and I get emails with photos of recipients. I look at every face, consider the precious life of that person, and I thank God for the opportunity to help in my small way.
Thank you for the service you provide, for the lives you save, and for the difference you make in the world and in its future.
Wow! What a tremendous compliment, and what wonderful affirmation of the work that we all – donors, volunteers, blood drive groups and Blood Center employees – do to help save lives! The customer service representative who received the email shared it with her supervisor, and it’s being shared throughout The Blood Center to remind employees how important their work is.
Thank you, Lisa, for letting us know why you Commit for Life!