Personal Health Information Privacy Program

This Privacy Program explains how your personal health information may be used and disclosed. Please review it carefully

Purpose: The Blood Center collects certain personal health information when you donate blood. This information is necessary for identification purposes, safeguarding the blood supply, recruitment, matching blood donors with recipients, testing and follow-up activities, and other donation-related activities that may be necessary for medical purposes or required by law. Although The Blood Center is not a HIPAA covered entity, we respect the confidentiality of your health information, subject to the necessary uses described herein, and will protect the privacy of your information to the best of our ability and to the extent required by law.

This program describes our privacy practices and explains how we use and maintain your health information to ensure the adequacy and safety of the blood you so generously donate to patients in need.

How The Blood Center May Use Personal Health Information

We may use your personal health information for the following purposes and in the following ways:

  • To send you appointment reminders.
  • To schedule your next donation or to contact you with a request to donate blood.
  • To notify a volunteer donor chairperson (if you participate in a company campaign) for purposes of scheduling donations (i.e. name, blood type, phone number), or for contacting you if there is an urgent need for your blood type.
  • To provide information to a disaster relief agency, if you are involved in a disaster relief effort.
  • To prevent a serious threat to health or safety.
  • To share information with health care providers involved in your treatment. For example, we may share information about your test results with your physician, if you are an autologous donor (you are giving blood for your own use), you are giving blood for therapeutic treatment, or you are undergoing a therapeutic apheresis procedure.
  • To conduct internal operations, including, but not limited to, quality control, quality improvement, training, employee evaluations, attorneys and insurers for professional liability or risk management purposes, or licensing or accreditation.
  • To conduct business operations through business associates, for example, to install a new computer system requiring technicians to have access to records.
  • In the event you experience a medical emergency, we may notify a family member or other responsible person of the medical emergency and provide information necessary to make treatment decisions. For example, if you have an adverse reaction to a blood donation, we may need to explain what happened and instructions regarding your care to a person driving you home or to receive medical care.
  • Under limited circumstances, we may use and disclose medical information for research purposes. All research projects are subject to an approval process, and we generally ask for your written authorization before using your personal health information for research purposes.
  • As permitted or required by law. For example,
    • Texas law permits blood banks to share certain information for the safety of the blood supply and for public health activities, including, but not limited to, other blood banks, state agencies for donor safety, disease prevention, injury or disability, reporting deaths, reporting reactions, product problems, notification of recalls, and infectious disease control.
    • Health oversight activities by governmental or accrediting agencies, for example, audits, inspections, investigations and licensure.
    • Judicial process related to lawsuits and disputes.
    • Law enforcement activities, for instance, in response to a court order or other legal process.
    • To military command authorities if you are a member of the armed forces or a member of a foreign military authority.
    • National security and intelligence activities.
    • Protection of the President, other authorized persons, or foreign heads of state, or to conduct special investigations.
  • Notifying the National Marrow Donor Program (NMDP), if you have consented to participate in the NMDP.
  • Fundraising activities by The Blood Center, but such information will be limited to your name, address, and phone number. You will have an opportunity to refuse to receive these communications.
  • Informing you of a community need for additional blood and encouraging you to continue to be a blood donor.

The Blood Center may electronically use or disclose your personal information for one or more of the ways or purposes above.

Your Authorization Is Required for Other Disclosures.

Except as described above and as permitted or required by law, we will not use or disclose your personal health information unless you authorize us in writing to disclose the information for the purpose you authorize. You may revoke your authorization by written letter, which will be effective only after the date of your written revocation.

You Have Options Regarding Your Health Information.

You may request special confidentiality protections regarding your personal health information by written letter; however, there may be some requests that we can not accommodate.

Confidential Communications. You may request communications in a certain way (for example, telephone or email) or at a certain location, but you must specify how or where you wish to be contacted.

Copy of Personal Health Information Record. You may request in writing a copy of the record containing your personal health information. We may require you to provide proof of identity and charge a fee for copying, mailing and supplies.

Change of Privacy Program. The Blood Center may change this Privacy Program, and these changes will be effective with regard to existing health information as well as any information we receive in the future.

At your request, we will provide you with a printed copy of this Privacy Program.

Complaints

If you believe your privacy has been violated, you may file a complaint with The Blood Center on our confidential compliance and privacy hotline at 1(877) 874-8420. You will not be penalized or retaliated against in any way for making a complaint to The Blood Center.

Contact: Send an email to privacy@giveblood.org if you wish to discuss a complaint, review your personal information collected, request corrections to that information, or if you have any questions about this Privacy Program. Written requests can be mailed to Privacy Program, Gulf Coast Regional Blood Center, 1400 La Concha Lane, Houston, Texas 77054.

Blood Center News
2015 Commit for Life Scholarship Winners

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Celebrating our Volunteers

On Saturday, April 18, Gulf Coast Regional Blood Center’s annual Volunteer Appreciation Brunch recognized our hardworking and dedicated Commit for Life volunteers.

April 2015 Commit for Life Newsletter

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March 2015 Commit for Life Newsletter

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2015 Luncheon and Awards Ceremony

Gold-level blood drive groups – those that host at least four drives per year – were honored at Gulf Coast Regional Blood Center’s annual “A Celebration of Life” Luncheon and Awards Ceremony on Feb. 12, 2015 at the Royal Sonesta Houston Galleria. 

February 2015 Commit for Life Newsletter

Welcome to the February edition of the Commit for Life Newsletter, your source for the latest Commit for Life news and updates!

Roll the Dice for Life

Gulf Coast Regional Blood Center’s Marrow Donor Program hosted its 17th annual Roll the Dice for Life fundraiser Friday, Feb. 6, at The Bell Tower on 34th.

January 2015 Commit for Life Newsletter

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Patrick McDonald is 26th 100-Gallon Donor

On Wednesday, Jan. 14, Patrick McDonald of Deer Park became the 26th blood donor in the Texas Gulf Coast region to give 800 donations, the equivalent of 100 gallons.

December Commit for Life Newsletter

Welcome to the December edition of the Commit for Life Newsletter, your source for the latest Commit for Life news and updates!

November Commit for Life Newsletter

Welcome to the November edition of the Commit for Life Newsletter, your source for the latest Commit for Life news and updates!

Workshop Prepares Students to Host Blood Drives

Last week, 180 local high school students took over the halls and conference rooms of Gulf Coast Regional Blood Center’s headquarters for the 2014 High School Workshop.

October Commit for Life Newsletter

Welcome to the October edition of the Commit for Life Newsletter, your source for the latest Commit for Life news and updates!

Circle of Life Bike Tour Rides into Houston

The Lone Star Circle of Life Bike Tour rode into Houston on Tuesday, Sept. 30, 2014, to raise awareness of the need for more lifesaving blood, bone marrow, organ and tissue donors in Texas. 

September Commit for Life Newsletter

Welcome to the September edition of the Commit for Life Newsletter, your source for the latest Commit for Life news and updates!

August Commit for Life Newsletter

Welcome to the August edition of the Commit for Life Newsletter, your source for the latest Commit for Life news and updates!

Congratulations to Our Gas Card Giveaway Winners!

Thank you to everyone who participated in July’s gas card giveaway and congratulations to our winners. Here are last month’s winners and where they donated.

July Commit for Life Newsletter

Welcome to the July edition of the Commit for Life Newsletter, your source for the latest Commit for Life news and updates!

Congratulations to our Family Vacation Month Winners!

Thank you to everyone who participated in June’s Family Vacation Month giveaway and congratulations to our winners.

June Commit for Life Newsletter

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New License Expands Impact on Rare Donor Patients

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Gulf Coast Regional Blood Center Gives Back

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May Commit for Life Newsletter

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Commit for Life Creative Scholarship Winners

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April Commit for Life Newsletter

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New Rare Donor Program: One 2 One

You may have recently received a letter in the mail from us thanking you for your donation along with a new green and white donor ID card with the words “One 2 One” on it.

March Commit for Life Newsletter

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Gold-level Groups Honored at Annual 'Celebration'

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February Commit for Life Newsletter

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Six Days a Week to Help Save Lives!

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Creative Scholarship Deadline is March 1

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January Commit for Life Newsletter

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Additional Donor Centers Now Open Mondays

Beginning Monday, Jan. 6, donors in the Clear LakeThe Woodlands and Westchase areas will have extra opportunities to help save lives! These Neighborhood Donor Centers will now be open on Mondays from 10 a.m. to 6 p.m.

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Blood Center Resources

Our mission is to partner with the community to save and sustain lives by providing a safe supply of blood, blood components and related services.

Gulf Coast Regional Blood Center
1400 La Concha Lane
Houston, TX 77054

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