Contact Us

Customer Service

Do you need to change your appointment? Have a question about our Donor Rewards program? Can’t find your Donor ID?

Customer Service team is available: 

8 a.m. to 4 p.m. Monday–Friday

Email: cs@giveblood.org  

Call: (713) 791-6373 or +1 (877) 948-5433 toll-free

Or simply fill out the form below. 

We will respond to your email within 24 hours during regular business hours. 

Donor Advocates 

Do you have questions about your eligibility to give blood? Need more information about a test result? Donor Advocates to the rescue! Please contact us with any medical questions you may have before, during or after your donation. 

Donor Advocates team is available: 

8 a.m. to 4 p.m. Monday–Friday  

Email: donoradvocacy@giveblood.org  | Call: (713) 791-6608 

We will respond to your email within 24 hours during regular business hours. 

Suppliers: 

Companies interested in becoming authorized suppliers, please email buyer@giveblood.org for more information.  

Transparency in Coverage (MRF) with Blue Cross Blue Shield

Blue Cross Blue Shield of Texas